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Privacy Policy

The Appiksha Jain (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

  1. Accountability

The Company is responsible for personal information under its control.

  1. What Personal Information We Collect

We may collect the following types of information:

Contact Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company name and job title

    Professional Information
  • Career history
  • Leadership role
  • Business details
  • Coaching goals

    Financial Information
  • Billing address
  • Payment information (processed through secure third-party processors)

We do not store full credit card information.

Coaching Information

  • Session notes
  • Assessment results
  • Diagnostic responses
  • Program participation data

    Technical Information
  • IP address
  • Browser type
  • Device data
  • Cookies and website analytics
  1. Purpose of Collection

We collect personal information for the following purposes:

  • Deliver coaching services
  • Schedule sessions
  • Provide digital products
  • Process payments
  • Respond to inquiries
  • Send newsletters and updates (with consent)
  • Improve services and user experience
  • Comply with legal and regulatory obligations

We will not use your information for purposes beyond those identified without your consent.

  1. Consent

By:

  • Using our website
  • Submitting forms
  • Booking services
  • Purchasing programs

You consent to the collection and use of your information as described in this Policy.

You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.

  1. Limiting Use, Disclosure, and Retention

We do not sell, rent, or trade personal information.

We may disclose information only:

  • To service providers (payment processors, email platforms, booking systems)
  • Where required by law
  • To prevent fraud or harm
  • With your express written consent

Personal information is retained only as long as necessary to fulfill its purpose or as required by law.

Coaching session recordings, if applicable, may be retained for insurance, quality assurance, or training purposes.

  1. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Encrypted third-party platforms
  • Password-protected systems
  • Limited internal access
  • Secure cloud storage providers

No system is completely secure. You acknowledge inherent internet transmission risks.

  1. Third-Party Service Providers

We may use third-party platforms including:

  • Payment processors (e.g., Stripe, PayPal)
  • Scheduling tools
  • Email marketing platforms (e.g., ConvertKit, ActiveCampaign)
  • Video conferencing software (e.g., Zoom)
  • Website analytics tools (e.g., Google Analytics)

These providers have their own privacy policies.

We make reasonable efforts to use reputable, security-compliant vendors.

  1. Cookies and Website Analytics

Our website may use cookies to:

  • Improve functionality
  • Analyze traffic
  • Personalize user experience

You may disable cookies in your browser settings.

  1. Access and Correction

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent (subject to contractual obligations)

Requests may be made in writing to the Privacy Officer.

We may request identity verification before disclosure.

  1. Cross-Border Data Transfers

Some third-party service providers may store data outside Canada (including the United States).

By using our services, you acknowledge that information may be subject to foreign laws.

We take reasonable steps to ensure adequate protection through contractual safeguards.

  1. Children’s Privacy

Services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

  1. Breach Notification

In the event of a security breach involving personal information posing a real risk of significant harm:

  • Affected individuals will be notified as required by law.
  • The Office of the Privacy Commissioner of Canada will be notified where applicable.
  1. Complaints

If you believe your privacy rights have been violated, you may contact:

Office of the Privacy Commissioner of Canada
www.priv.gc.ca

We encourage you to contact us first to resolve concerns.

  1. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

Continued use of services constitutes acceptance of changes.